13.1 If it becomes apparent after arrival at the unloading point that unloading cannot be carried out within the unloading time, the freight forwarder must immediately notify the client and obtain appropriate instructions. Section 419 of the German Commercial Code (HGB) applies.
13.2 If the Freight Forwarder is unable to meet the agreed delivery time or – in the absence of an agreement – a reasonable time for delivery of the goods, he must obtain instructions from his principal or the consignee.
13.3 If the recipient is not found at his home, in the business premises or in a community facility in which the recipient lives, the goods can be delivered unless there are obvious doubts as to their entitlement to receive them
13.3.1 in the home to an adult family member, a person employed by the family or an adult permanent roommate,
13.3.2 in business premises to a person employed there,
13.3.3 in community facilities, to the head of the facility or an authorised representative.
13.4 If the freight forwarder has made an agreement with the client or consignee that delivery is to take place without physical handover to the consignee (e.g. night delivery, garage delivery or conveyor delivery), delivery shall take place when the goods are actually made available at the agreed location.
13.5 Delivery may only take place under the supervision of the client, recipient or a third party authorized to receive the goods. Clauses 13.3 and 13.4 remain unaffected.
Editor of the ADSp : German Freight Forwarders and Logistics Association (DSLV), Weberstraße 77, 53113 Bonn | Berlin office: Platz vor dem Neues Tor 5, 10115 Berlin | www.dslv.org